Build your menu

Your menu is the list of things customers can book. It’s organised as a hierarchy:

Collection → Category → Service, with add-ons attached to services.

• A collection is the top-level grouping a customer sees first (for example, Hair).
• A category sits inside a collection and groups related services (for example, Colour or Cuts).
• A service is the actual bookable item, with a duration and a price (for example, Root Touch-Up).
• An add-on is an optional extra a customer can add to a service (for example, Deep Conditioning).

You’ll find all of these under the Menu group in the admin sidebar: Collections, Categories, Services, and Add-ons.

Build from the top down

The fastest way to a working menu is to create each level before the one below it, so there’s always a parent to attach to.

1. Create your collections first.
2. Add categories and assign each to a collection.
3. Add services, assign each to a category, and assign the stylists who perform it.
4. Optionally, create add-ons and attach them to services.

You can also work bottom-up and link things later — every level lets you set its parent and children from either side. The order above just avoids empty dropdowns.

Important: creating a service isn’t enough to make it bookable. A service only appears in online booking once it has an assigned stylist, and its category and collection must be active too. See Why a service isn’t showing online once you’ve built your menu.

Create a collection

1. Go to Menu → Collections.
2. Select + New Collection.
3. Enter a Collection Name.
4. Leave Active on (or turn it on once the collection has an active category — see the note below).
5. Optionally add a Description, and use Linked Categories to attach categories you’ve already created.
6. Select Create Collection.

Create a category

1. Go to Menu → Categories.
2. Select + New Category.
3. Enter a Category Name.
4. Use Collection to assign the category to a collection.
5. Optionally add a Description, a Category Icon, and use Linked Services to attach services.
6. Leave Active on (or turn it on once the category has an active service).
7. Select Create Category.

Create a service

The service form is where bookings actually come from, so fill it in completely.

1. Go to Menu → Services.
2. Select + New Service.
3. Fill in the required fields (marked with *):
   • Service Name
   • Duration (minutes) — how long the appointment blocks the stylist’s calendar.
   • Price — shown in your currency.
4. Use Categories to assign the service to one or more categories.
5. Under Branches, choose which branches offer this service. If you have a branch selected in the sidebar, that branch is pre-filled.
6. Use Assigned Stylist to choose who performs the service. This is required for the service to be bookable — a service with no assigned stylist stays inactive and won’t appear online.
7. Optionally add a Description and any Add-ons.
8. Select Create Service.

If you create a service before assigning a stylist, JustBook saves it but keeps it inactive and tells you why. Assign a stylist, then activate it.

Stylists are offered in the Assigned Stylist picker based on the branches you selected — pick your branches first. For how stylist availability affects bookability, see Stylists and bookability.

Add an add-on

1. Go to Menu → Add-ons.
2. Select + New Add-On.
3. Enter the add-on’s details.
4. Select Create Add-on.

Attach add-ons to a service from the service form’s Add-ons field. Customers then see them as optional extras when booking that service.

Edit many items at once

To rename, reprice, or re-organise a lot of items quickly, use Menu → Bulk edit. It’s a spreadsheet-style view of your whole menu, with prices shown in the column header rather than repeated on every row.

Next steps

• Why a service isn’t showing online — make sure everything you built is actually bookable.
• Branch menus — offer different services at different branches.
• Publish checklist — go live once your menu is ready.