Publish your booking page

Publishing makes your booking page public so customers can find and book you online. Until you Publish, your page returns a “not found” error to visitors — your business exists, but nobody can see it.

To Publish, open the Finish setting up your booking page checklist in /admin and choose Publish & go live. The button is only active once you meet the three requirements below.

What Publish requires

You can publish once your business has all three of these:

1. At least one branch — a set-up branch, not a draft. Add it in Settings → Branches.
2. At least one active service — a service that customers can book. Build it in Menu → Bulk edit.
3. At least one bookable stylist — a team member who takes appointments. Add one in Team.

These are the items marked with an asterisk (*) on the checklist. Until all three are in place, the checklist tells you what’s missing:

Add a location, at least one active service, and a provider to enable publishing.

Everything else on the checklist — branding, deposits, notifications, loyalty — is optional and doesn’t block publishing. See first-time setup for how to complete each item.

Preview before you publish

Before going live, choose Preview site on the checklist to open your booking page exactly as a customer will see it. Only you can view the preview while your page is unpublished — it’s the best way to catch anything that looks off before customers do.

Clear menu-health warnings first

A service can be active but still fail to appear on your booking page if it’s a dead-end at a branch — there’s no stylist based at that branch who offers it. JustBook flags these on your Menu pages so you can fix them before customers hit an empty booking flow.

You may see one of these warnings:

• Some services are hidden from online booking at a branch — the service has no assigned stylist working at that branch, so it’s hidden there.
• Some categories are hidden from online booking at a branch — every service in the category dead-ends at that branch, so the whole category is hidden there.
• Some collections are hidden from online booking at a branch — every category in the collection is hidden at that branch, so the whole collection is hidden there.

To clear a warning, assign a stylist who works at that branch to the affected service, or remove the service from a branch where no one offers it. The warning disappears once every branch that shows the service has a stylist who can perform it.

Fixing these isn’t required to publish, but it’s worth doing first — a dead-end service is one a customer can start booking and then find they can’t complete.

Publish

1. Confirm the three requirements are met — the Publish & go live button is active.
2. If any optional items are still undecided, the checklist nudges you to complete or Skip them. You can publish anyway.
3. Choose Publish & go live.

Your booking page is now public at your booking address (for example, marigold.justbookapp.com), and customers can book online.

After you publish

• The setup checklist disappears once you’re live.
• You can keep editing your menu, hours, team, and settings at any time — changes apply immediately.
• If your subscription later ends, your page goes offline and publishing is paused until you reactivate. Everything you set up is kept as you left it, and you can still preview your page. When you reactivate, your page comes back online automatically — no need to publish again (unless you had taken it offline yourself).

Take your page offline (and back) anytime

Once you’re set up, the publish controls live in Settings → Booking Settings → Booking Page: a Live/Offline status with a Publish or Unpublish button.

• Unpublish takes your page offline immediately — customers can’t view it or book online until you publish again. Existing appointments are not affected, and nothing you’ve set up is lost.
• A page you took offline yourself stays offline until you publish it again — renewing your subscription won’t override your choice.
• Publish puts it back, with the same three requirements as your first publish.